Privacy Policy

This policy applies to data processed through Aurevia's AI-powered jewelry and luxury goods platform, including web applications, APIs, and support channels.

Where we process data on behalf of business customers, we act as a processor/service provider. Where we determine processing purposes ourselves (for example, account administration or legal compliance), we act as a controller.

• Account information: name, email, organization details, login credentials, and role.
• Usage data: session logs, device/browser data, interaction telemetry, and feature usage.
• Client Data: prompts, designs, images, CAD assets, render files, specifications, and project content uploaded by users.
• Payment and billing data: billing contact details, invoices, and transaction metadata via payment partners.
• Support and communications: support tickets, feedback, and correspondence.

• provide, maintain, and improve the Services;
• authenticate users and secure accounts;
• process design workflows and generate requested outputs;
• perform analytics, performance monitoring, and troubleshooting;
• send service-related notices, billing communications, and support updates;
• comply with legal obligations and enforce contractual terms.

Depending on jurisdiction, we process data under one or more of the following bases:

• performance of a contract;
• legitimate interests (service security, improvement, and fraud prevention);
• compliance with legal obligations;
• consent, where required.

We may share data with:

• infrastructure, hosting, analytics, and support vendors under confidentiality obligations;
• payment processors for billing and payment operations;
• integrated third-party AI or model providers required to deliver requested features;
• law enforcement or regulators when legally required.

We do not sell personal data.

We implement reasonable technical and organizational safeguards to protect data, including access controls, encryption in transit, and monitoring. No method of transmission or storage is fully secure, but we continuously work to improve safeguards.

We retain data for as long as needed to provide Services, satisfy legal obligations, resolve disputes, and enforce agreements. On termination, data export and deletion windows follow your contractual terms or standard platform policy.

Your data may be processed in countries outside your own. Where required, we use appropriate safeguards for cross-border transfers.

Depending on applicable law, you may have rights to:

• access, correct, or delete personal data;
• restrict or object to certain processing;
• request data portability;
• withdraw consent where processing relies on consent.

To make a request, email aurevia.aii@gmail.com.

We may use cookies or similar technologies for authentication, session continuity, analytics, and platform performance. You can control cookies through browser settings, though some features may not function properly if disabled.

The Services are intended for business use and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

We may update this Privacy Policy from time to time. Material updates will be posted in the platform or otherwise communicated appropriately.

For privacy questions or requests, contact:
Aurevia AI Private Limited
Email: aurevia.aii@gmail.com